How do I fix GitLab Runner "time limit reached" errors?

Modified on Wed, 22 Nov 2023 at 03:38 PM

When a job runs over the time limit specified by the runner or GitLab instance, "Time limit reached" errors may appear in GitLab Runner. You can try the following methods to solve this problem:


Step 1: Verify Time Limit Configurations

Checking the time restriction settings on the runner and the GitLab instance is the first step. Make sure the runner's time limit is set far enough in advance to account for the length of the job. Using the command below, you can look up the time limit setting for the runner in the runner configuration file (/etc/gitlab-runner/config.toml):


sudo cat /etc/gitlab-runner/config.toml



By going to Settings > CI/CD and searching for the "Default timeout" setting, you can also check the GitLab instance's time limit setting. Make sure the time limit is established far enough in advance to account for the length of the job.


Step 2: Check Job Duration

Checking the task duration comes next, provided that the time limit settings are accurate. Check to see if the task is taking longer than anticipated to finish. By going to the job's details page and looking for the "Duration" field, you can check the job duration in the GitLab web interface.


You might need to optimize the job's scripts or artifacts if it is taking longer than anticipated to complete.


Step 3: Check for Resource Contention

Checking for resource contention is the next step if the task duration is not the problem. Make sure the runner has everything they need to complete the task. The runner might not have enough resources if other jobs are being executed by it at the same time to finish the task in the allotted period.



Step 4: Check Runner Logs

You can examine the runner logs for more details if the aforementioned steps are unsuccessful in fixing the problem. The logs can assist in locating the issue's primary cause.


Search for any error messages or stack trails that might point to the problem's origin.


In conclusion, incorrect time limit settings, lengthy jobs, resource shortages, or problems with the runner logs can all result in "time limit reached" errors in GitLab Runner. You can resolve the problem and guarantee that your pipeline functions properly by carrying out the procedures listed above.


Looking for a Hassle-free CI/CD Experience?


With Cloud-Runner, it's not just about an optimized platform (we cut the time of your pipeline bybut also about a dedicated team backing you up. If you're facing issues with 'pending' jobs primarily caused by runners, our team will take the lead in rectifying the problem.

Moreover, if you have any questions or need guidance, we're here to respond and assist. Ensure smooth, efficient, and uninterrupted CI/CD processes with both our advanced platform and expert support. Dive into Cloud-Runner now!




Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons

Feedback sent

We appreciate your effort and will try to fix the article